Refund policy
Since the Website offers non-tangible, irrevocable circus ticket we do not provide refunds after the ticket is purchased, which you acknowledge prior to purchasing any ticket on the Website. Please make sure that you’ve carefully read service description before making a purchase.
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Missed/Reschedule of Show Time
The rule that customers or audience members who miss a circus performance and request to attend another time or date each tickets must pay an additional MYR25:
1. Maintaining the Program Schedule: Circuses typically have tight performance schedules, and missing one time slot can disrupt the entire program, affecting the experience of other audience members.
2. Seat Reservations: When purchasing tickets, audience members usually choose their seats based on specific time slots. If they miss the scheduled time, these seats may remain vacant, causing potential loss of revenue for the circus team.
3. Additional Resource Costs: To accommodate latecomers, there may be a need to reorganize seating, adjust personnel arrangements, or provide extra services. These additional resource costs may need to be covered by the latecomers.
4. Encouraging Punctuality: The additional fee rule incentivizes audience members to arrive on time, ensuring that the program proceeds as planned while reducing inconvenience and extra expenses for the circus.
When circuses implement the additional fee rule to handle latecomers, there are also the following reasons:
5. Ensuring Seat Utilization: Circuses may aim to maximize the utilization of their seating resources. If audience members miss their scheduled time, rearranging their seats may hinder the entry of other audience members. Therefore, the additional fee helps partially offset the losses incurred due to seat rearrangements.
6. Preventing Abuse: Some audience members may attempt to intentionally miss their scheduled time to attend the performance at another time without paying extra. The additional fee rule helps prevent such abuse and maintains fairness and equity.
In summary, these reasons contribute to maintaining the efficiency and fairness of the circus’s operations while ensuring that audience members have the best possible experience at the event. These rules are typically designed to balance the needs of the audience with the operational requirements of the circus.
In conclusion, these rules help maintain a smooth performance and provide a better experience for the audience while encouraging punctuality.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
https://pacificircus.com/contact-us/
This document was last updated on April 3, 2023